项目

一般

简介

配置

回答模板

自动回复邮件模板

自动关闭模板

可用的宏 {%contact.first_name%}, {%contact.name%}, {%contact.company%}, {%contact.last_name%}, {%contact.middle_name%}, {%date%}, {%ticket.assigned_to%}, {%ticket.id%}, {%ticket.tracker%}, {%ticket.project%}, {%ticket.subject%}, {%ticket.quoted_description%}, {%ticket.history%}, {%ticket.status%}, {%ticket.priority%}, {%ticket.estimated_hours%}, {%ticket.done_ratio%}, {%ticket.public_url%}, {%ticket.closed_on%}, {%ticket.due_date%}, {%ticket.start_date%}, {%ticket.voting%}, {%ticket.voting.good%}, {%ticket.voting.okay%}, {%ticket.voting.bad%}, {%response.author%}, {%response.author.first_name%}, {%response.author.last_name%}